ProvideMyExperience (PMX) is a secure, cost effective, cloud-based platform designed to enhance patient feedback mechanisms.
It enables healthcare providers to create and distribute unlimited fully customisable surveys, facilitating efficient collection and analysis of patient experiences.
The Friends and Family Test (FFT) is also available as an in-built module allowing healthcare providers to use PMX as their only platform for all required patient feedback.
By streamlining the feedback process and providing actionable insights, PMX empowers healthcare organisations to make informed decisions to improve patient care quality and satisfaction.
Key Features
Fully digitises the survey process from creation to reporting. Do away with any existing paper-based records and free up staff time to action insights instead.
With our single licence fee model, there are no hidden costs. We aim to keep costs low with our simple solution avoiding unnecessary and over complicated add-ons.
Surveys can be deployed instantly via secure weblink or accessed via QR code for easy access.
The platform adheres to strict data security standards and Information Governance protocols, ensuring the protection of sensitive patient information. It is fully compliant with relevant regulations.
Wide variety of question types can be selected when building surveys. Logos and colour settings allow for personalised branding.
PMX allows you to track the performance of deployed surveys in real time. Feedback data can be used instantly to make informed decisions using patient feedback to improve health outcomes.
Survey data can be exported in its raw form or converted to charts for fast insights.
Easily delegate responsibilities among your personnel with a hierarchical access system. Make sure only the right staff have the right access at the right time.
Specifications
Platform
Cloud-based digital platform hosted on UK based servers. Highly scalable with capability to handle high demands without any downtime. Modular architecture allows easy customisation and expansion to fit your business needs.
Single Licence Fee
No hidden costs for multiple locations, unlimited number of surveys and admin accounts.
Security
Secure login features with multi-factor authentication (MFA), industry-standard data encryption, comprehensive audit logs for tracking user activities and actions, and robust access controls.
Data & Analytics
Offers real-time analytics dashboards to monitor KPIs and performance; Customisable reporting with CSV, Excel, and PDF exports.
User Experience
It includes:
Step-by-step
creation process
Easy
media uploads
Separate FFT
module available
Archive unused
surveys
Development and Deployment
Provide Digital is a specialist developer dedicated exclusively to healthcare solutions.
ProvideMyExperience is designed to be straight forward and easy to use for staff and patients, but we strive to offer a detailed onboarding process from start to finish.
Discussions are always ongoing about expanding the platform’s capabilities, integration with healthcare systems and potential enhancements.
Speak with us if you have any specific requests for your service, as we may be able to assist.
Why Choose ProvideMyExperience?
Moving away from the dated processes of pen and paper surveys, PMX provides a single centralised point for a service to plan, create and distribute fully customised surveys quickly and easily to patients.
Whether it’s streamlining the collection of patient experiences or providing meaningful insights to boost service quality, ProvideMyExperience ensures that healthcare services can be more responsive, compassionate, and efficient. It helps create a loop of continuous service improvement that truly puts patients at the heart of healthcare.
“The team at Provide Digital really took the time to understand our specific needs, which was greatly appreciated. Their recommendations and assistance really helped us get the most out of the platform and it’s never been easier to make a new survey.”
ProvideMyExperience is a budget-friendly solution for fulfilling FFT data collection requirements, as well as the bonus of unlimited patient surveys.
PMX is the tool to collect patient feedback and make real changes to future patient care.